Privacy Policy

This Privacy Policy describes how Perlier.com ("Perlier", "we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect personal information in two ways: when you voluntarily provide it to us and automatically when you interact with our website.

Information you provide directly may include:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information
• Account login information
• Customer service inquiries
• Product reviews or feedback

If you provide a mobile phone number and choose to receive SMS communications, we may use your number to send order notifications, promotional offers, and other updates.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies. This may include:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring websites
• Purchase and browsing activity

This information helps us improve our website, analyze trends, and enhance the customer experience.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and improve your shopping experience.

We may also use technologies such as cookies, pixels, tags, and similar tools provided by third-party partners, including platforms such as Google and Meta, to help understand how visitors interact with our website and advertising. These technologies may collect information about browsing behavior, device information, and interactions with our website. The information collected may be used to improve website performance, measure advertising effectiveness, and deliver more relevant marketing communications.

Cookies may be used for:

• Essential website functionality
• Saving cart contents
• Website analytics
• Marketing and advertising personalization

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of the Site.

Analytics and Advertising

We may use third-party analytics and advertising tools such as Google Analytics, Meta Pixel, and similar technologies to understand how visitors interact with our website and to measure marketing performance.

These services may collect information about your interactions with the Site, including browsing behavior and device information.

You can learn more about how Google uses data here:

https://policies.google.com/technologies/partner-sites

How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Provide customer service
• Send transactional communications
• Send marketing emails or SMS messages (with your consent)
• Improve our website and customer experience
• Prevent fraud and ensure security
• Comply with legal obligations

Sharing of Personal Information

We may share your personal information with trusted third-party service providers that help us operate our business and provide services to you.

These providers may include:

• Payment processors
• Shipping and fulfillment partners
• Email and SMS communication platforms
• Website analytics providers
• Marketing and advertising partners
• Technology and hosting providers

These service providers are authorized to use your personal information only as necessary to provide services on our behalf.

We do not sell your personal information.

Payment Processing

Payments made through the Site are processed by secure third-party payment processors. Perlier.com does not store full credit card numbers on our servers.

SMS Messaging

If you choose to opt in to receive SMS or MMS messages from Perlier.com, we may send you promotional messages, order updates, and other notifications.

By opting in, you consent to receive recurring automated marketing text messages from Perlier.com at the phone number provided. Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

For assistance, reply HELP or contact us at info@perlier.com.

Your mobile phone number will only be used to send messages you have agreed to receive and will not be sold to third parties.

Email Communications

If you subscribe to our email communications, we may send you marketing messages, product updates, and promotional offers. You can unsubscribe at any time using the unsubscribe link included in our emails.

User Reviews and Testimonials

If you submit product reviews, testimonials, or other content to the Site, the information you provide may be publicly visible.

Children's Privacy

This Site is intended for individuals aged 13 and older. We do not knowingly collect personal information from children under the age of 13.

Security

We maintain reasonable physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take steps to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including processing transactions, maintaining records, resolving disputes, and complying with legal obligations.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data uses

To exercise these rights, please contact us at info@perlier.com.

California Privacy Rights

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information, including the right to request access to or deletion of personal data.

To submit a request related to your privacy rights, please contact us at info@perlier.com.

Do Not Track Signals

Some web browsers include a “Do Not Track” feature that signals to websites that you do not wish to have your online activity tracked. Our Site does not currently respond to Do Not Track signals.

International Visitors

If you access the Site from outside the United States, please be aware that information you provide may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@perlier.com