PURPOSE OF THE SITE:
The purpose of the Site is to provide you with information about Perlier, our products and history. In addition, you may purchase products on this Site.
The products and services on the Site are intended for personal, non-commercial purposes only. As a user of this site, you agree to use the Site only for lawful, noncommercial purposes and in compliance with all international, federal, state and local laws.
INTELLECTUAL PROPERTY RIGHTS:
PRODUCT AND SERVICE AVAILABILITY:PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE.
Inventory information is only available on the Site for domestic (U.S.) merchandise. We do not ship outside the U.S. This information can be used to estimate the likelihood that merchandise will be shipped with 2-4 business days after you place your order. However, we cannot guarantee that a product listed as "In stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is marked "In stock" in your shopping cart when you place your order is sold out at the time your order is processed, we will notify you by e-mail, text or phone which item/s is not available. If the item/s is available in different packaging you will receive that as an alternative, we may also send two smaller sizes of an item. We will never replace an item with an alternate that is of lesser total value. If an alternate is not available, you will be offered the choice of a similar item, gift card for future purchase (if the item was purchased at a discount, the gift card will be issued for the full retail value), or a refund.
Occasionally, Perlier offers promotions through e-mails and other collateral sources. Upon agreeing to receive promotional materials from Perlier, you will receive e-mail promotions and offers that may include special codes for free shipping or other discount offers. To be eligible for these promotions, please sign up on the bottom of our website.
By using our Website, you acknowledge and agree that excessive abuse or misuse of promotional codes and other promotions may result in cancellation of the order or item. In order to allow fair redemption and distribution of promotions to our registered clients, Perlier may restrict redemption to one per person, per household, per email, per IP address or per order for any reason in Perlier’s sole discretion. Promotional codes are limited in nature and may expire or discontinue with or without notice. Promotional codes may not be copied, sold, or otherwise shared. They are not redeemable for cash and are subject to cancellation or change at any time for any reason. Offers cannot be applied to previous purchases. Only one promo code can be redeemable per order.
If your order was eligible for a free gift with purchase, please be advised that the order value noted to qualify for the free gift is the value after any applicable discounts have been applied. Also note, free gifts are subject to availability and/or substitution.
Standard shipping is generally free with all orders of $150 or more, excluding taxes and after any promotional discounts are applied. Occasionally, Perlier offers promotions that feature free shipping with no minimum purchase requirement, or a lower— or higher— minimum purchase requirement. Perlier doesn't typically offer free shipping during promotions, such as our semi-annual sitewide bogo, fan favorites, etc. Please be advised that the order value noted to qualify for free shipping is the value after any applicable discounts have been applied. Perlier reserves the right to modify its shipping policy at any time, without advance notice.
Orders are generally shipped within 2-4 business days of receipt. Processing time does not include weekends or federal holidays.
We do not currently offer expedited shipping.
Depending upon the amount of items in your order, your package may be delivered via USPS or UPS Ground and will typically arrive within 5 - 10 business days from receipt of your order.
Certain items considered Hazardous Materials (HAZMAT), which include alcohol-based products (e.g., perfumes, etc.), are required by the U.S. Department of Transportation to be shipped by ground-only transport due to air transport restrictions and regulations.
United States Postal Service has been selected as our premier delivery service. However, some packages may be delivered by an alternative carrier due to these regulations.
30 DAY GUARANTEE:
We want every customer to be completely satisfied with their Perlier purchase. We stand behind our and if you are in any way dissatisfied, or if your product/s arrive damaged, please contact our customer service team within 30 days of receipt at email@example.com. We will be happy to issue a replacement, offer an alternative product, issue a gift card or store credit, or refund the purchase price of the item/s for eligible purchases.
When contacting customer service please be sure to include your full name, order #, and if you utilized a different email address when placing your order please note that as well. If you're contacting customer service regarding a damaged item/s please include a clear photo so we know what happened and can prevent it from happening again.
Please note that any item purchased at a discounted price or with a discount code, or as part of a free gift with minimum purchase promotion, are final and are not eligible for exchange or refund regardless of purchase date. Purchases made with a gift card are not eligible for refunds. Only applicable purchases made on Perlier.com can be refunded or exchanged. Shipping and handling charges are not refundable.
In the event a refund is issued, Perlier will credit your original payment method within 48-72 hours. Refunds posted back to your bank account may vary depending on your individual bank processing time. If we are unable to issue a credit due to an expired or canceled credit card, a paper check will be issued.
A written copy of this policy can be provided upon request. Perlier reserves the right to modify its return, refund and exchange policy at any time, without notice.
Users of this site agree that their use of, and reliance on any advice or information obtained from or through, the site is at their own sole risk. Without limitation of the foregoing and to the fullest extent permitted under applicable law, we (including our affiliates, third party content providers, merchants, sponsors, licensors and the like, and their respective directors, officers and employees) specifically disclaim any and all representations and warranties, express or implied, including, but not limited to: (i) any warranties concerning the availability, accuracy, appropriateness, reliability, timeliness, or usefulness of the content of the site; and (ii) any warranties of title, warranty of non-infringement, warranties of merchantability or fitness for a particular purpose, or warranties implied by any course of performance or usage of trade. We also make no representations and warranties as to any linked sites and we have no liability or responsibility with respect to your use of such sites. In some instances, content made available on this site may represent the opinions and judgments of providers or users, such as user content. We and our affiliates do not endorse nor shall we or they be responsible or liable for the accuracy or reliability of any opinion, advice or statement made on the site by anyone other than our authorized employees acting in such capacity.
This disclaimer of liability applies to any damages or injuries caused by the site, including, without limitation, those damages or injuries occurring as a result of: (1) any error, omission, deletion, or defect in the content available on the site, or (2) any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of records, information or data, unauthorized access to, alteration of, or use of records, information or data, whether for breach of contract, tort, negligence, defamation, or any other cause of action. We do not warrant or guarantee: (1) that any portion of the site will be free of infection by viruses, worms, trojan horses, or anything else manifesting contaminating or destructive properties; or (2) that access to the site will be uninterrupted or error-free.
We do not warrant or make any representations regarding the use or the results of use of the materials and products available on the site.
We do not have any obligation to verify the identity of any person subscribing or using the site. Therefore, we decline all liability whatsoever for identity theft or any misuse of your identity or information.
THIRD PARTY SITES:
Any links in this website to third party websites are provided as a courtesy only. We are not responsible for the content, products, services contained in or provided by such linked websites nor do we endorse or approve of any content, products or services on such linked sites. We are and shall not be liable for any damages whatsoever due to use of the linked sites or information obtained from such linked sites.
If you have any comments or questions about or Site please contact our customer service department at firstname.lastname@example.org.