CARIBBEAN VANILLA WHIPPED BODY BUTTER
We want every customer to be completely satisfied with their purchase. We stand behind our products and if you are in any way dissatisfied, or if your product/s arrive damaged, please contact our customer service team within 30 days of receipt at info@perlier.com. We will be happy to issue a replacement, offer an alternative product, issue a gift card or store credit, or issue a refund for eligible purchases.
When contacting customer service please be sure to include your full name, order #, and if you utilized a different email address when placing your order please note that as well. If you're contacting customer service regarding a damaged item/s please include a clear photo so we know what happened and can prevent it from happening again.
Please note that any item purchased at a discounted price or with a discount code, or as part of a free gift with minimum purchase promotion, are final and are not eligible for exchange, refund or store credit regardless of purchase date. Purchases made with a gift card are not eligible for refunds. Only applicable purchases made on Perlier.com can be refunded or exchanged. Shipping charges and taxes are not refundable.
In the event a refund is issued, Perlier will credit your original payment method within 48-72 hours. Refunds posted back to your bank account may vary depending on your individual bank processing time. If we are unable to issue a credit due to an expired or canceled credit card, a paper check will be issued.
A written copy of this policy can be provided upon request. Perlier reserves the right to modify its return, refund and exchange policy at any time, without notice.
OUR KEY INGREDIENTS
We use key natural ingredients like 100% Organic Italian honey, olives, almonds, and more.
FAQs
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Our products do not have expiration dates, but they are most effective used within 3 years of purchase, and are good for use within 12 months of opening.
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Our products are never tested on animals. They are produced in Italy under strict EU guidelines and are never sold in regions that may require animal testing.
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Orders typically take 2-4 business days to ship, but can take a little longer during peak sales periods.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
