IMPERIAL HONEY BATH & BODY CREAM DUO
We want every customer to be completely satisfied with their purchase. We stand behind our products and if you are in any way dissatisfied, or if your product/s arrive damaged, please contact our customer service team within 30 days of receipt at info@perlier.com. We will be happy to issue a replacement, offer an alternative product, issue a gift card or store credit, or issue a refund for eligible purchases.
When contacting customer service please be sure to include your full name, order #, and if you utilized a different email address when placing your order please note that as well. If you're contacting customer service regarding a damaged item/s please include a clear photo so we know what happened and can prevent it from happening again.
Please note that any item purchased at a discounted price or with a discount code, or as part of a free gift with minimum purchase promotion, are final and are not eligible for exchange, refund or store credit regardless of purchase date. Purchases made with a gift card are not eligible for refunds. Only applicable purchases made on Perlier.com can be refunded or exchanged. Shipping charges and taxes are not refundable.
In the event a refund is issued, Perlier will credit your original payment method within 48-72 hours. Refunds posted back to your bank account may vary depending on your individual bank processing time. If we are unable to issue a credit due to an expired or canceled credit card, a paper check will be issued.
A written copy of this policy can be provided upon request. Perlier reserves the right to modify its return, refund and exchange policy at any time, without notice.
Customer Reviews
I give Imperial Bath and body cream five stars. It’s nourishing, creamy, smells out of this world.
I only wish and don’t understand why. I get broken products or leaking products. I even email after I order please pack and shrink wrap. Cracked can’t blame the shipper on this one.
Replacement is no problem, but that takes 10 days or more. I’m still waiting. February 2 I received my order videotaped the unboxing leaking in the shrink wrap, a broken bottle.
Replacement should’ve been 2 day air. Giving gifts in ordering ahead of time. Just a suggestion replacement two day shipping.
I’m reliving Bath and Body Works
damage. Lol
I still will order. I always will videotape unboxing.
I have no idea it was a gift
If I could, I would have the whole lineup of this fragrance right now I have the body powder, the shower gel and the lotion. I just love it.
Just purchased this combo along with the hand cream. Can't express how delightful it makes my skin feel. Thick and nourishing, long lasting. The pops of honey drops is a pleasant experience. It is an unusual scent which I am still getting use to.
Took a hot bubble bath and used the body cream after …. Nothing more healing than going to bed with smells of warm honey to put you into a deep sleep. So medicinal for me and my skin care.
OUR KEY INGREDIENTS
We use key natural ingredients like 100% Organic Italian honey, olives, almonds, and more.
FAQs
-
Our items do not have expiration dates. They are ok for use as long as they have not been opened. Once opened, they are ok for use for the duration noted on the back/bottom of the package (usually 12 months, but some skincare items are 6 months).
-
Our products are never tested on animals. They are produced in Italy under strict EU guidelines and are never sold in regions that may require animal testing.
-
Orders are generally shipped within 3-5 business days, however during peak shopping periods it may take 2-3 days longer.
-
Currently we only ship within the continental U.S., however you can find many of our products on Amazon.
