IMPERIAL HONEY CONDITIONER
We want every customer to be completely satisfied with their purchase. We stand behind our products and if you are in any way dissatisfied, or if your product/s arrive damaged, please contact our customer service team within 30 days of receipt at info@perlier.com. We will be happy to issue a replacement, offer an alternative product, issue a gift card or store credit, or issue a refund for eligible purchases.
When contacting customer service please be sure to include your full name, order #, and if you utilized a different email address when placing your order please note that as well. If you're contacting customer service regarding a damaged item/s please include a clear photo so we know what happened and can prevent it from happening again.
Please note that any item purchased at a discounted price or with a discount code, or as part of a free gift with minimum purchase promotion, are final and are not eligible for exchange, refund or store credit regardless of purchase date. Purchases made with a gift card are not eligible for refunds. Only applicable purchases made on Perlier.com can be refunded or exchanged. Shipping charges and taxes are not refundable.
In the event a refund is issued, Perlier will credit your original payment method within 48-72 hours. Refunds posted back to your bank account may vary depending on your individual bank processing time. If we are unable to issue a credit due to an expired or canceled credit card, a paper check will be issued.
A written copy of this policy can be provided upon request. Perlier reserves the right to modify its return, refund and exchange policy at any time, without notice.
Customer Reviews
Great product, much better than any other in the market though not the same as the one I bought in Italy years ago; specially the Honey Miel Hair Mask.
I tried both the Imperial Honey Shampoo and Conditioner and was pleasantly surprised at the results. Before I ordered this set, I had watched the presentation on HSN. Usually when I use a conditioner, I end up with limp hair. When they said that wouldn't happed with this one, I decided to give it a try. I'm so glad I did because I ended up with very shiny, full, bouncy hair. This is an excellent set!
I was a loyal customer to another companies Olive oil shampoo and conditioner for years... Was a complete die hard fan of the product even though it was quite costly and then they changed the formula and it just wasn't worth the price point anymore and have been on a search ever since for a new favorite.
I really enjoyed the thickness of this conditioner, the smell is complimentary to the shower cream, it left my hair soft and manageable and I may purchase it again, my only issue is the size available. I have very thick waist length hair, and the size of this bottle, basically gives me 3 uses. If there was a larger size, I could say with certainty, that I would order it again.
This product is wonderful, it smells of sweet honey, a little goes a long way, it acts like a heavy duty conditioner but is very light, and my hair never gets tired of it. I will keep using because my hair loves it. Deep condition but does not weigh hair down.
The Imperial Honey shampoo and conditioner are the two items I’ve found that truly deliver on the promise of volume. My fine hair has more body than with any other shampoo and conditioner, and there’s no need for additional products. It also leaves my hair with a great scent. I highly recommend this duo!
OUR KEY INGREDIENTS
We use key natural ingredients like 100% Organic Italian honey, olives, almonds, and more.
FAQs
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Our items do not have expiration dates. They are ok for use as long as they have not been opened. Once opened, they are ok for use for the duration noted on the back/bottom of the package (usually 12 months, but some skincare items are 6 months).
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Our products are never tested on animals. They are produced in Italy under strict EU guidelines and are never sold in regions that may require animal testing.
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Orders are generally shipped within 3-5 business days, however during peak shopping periods it may take 2-3 days longer.
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Currently we only ship within the continental U.S., however you can find many of our products on Amazon.
