SHEA BUTTER + TUBEROSE BATH & SHOWER CREAM - JUMBO SIZE
Highly disappointed! Will only be purchasing directly from HSN from now on. I love the product but unfortunately the customer service from the direct vendor website is highly discouraging. Bottle was shipped incorrectly and I’ve reached out over two weeks ago and of course no response.
Rafi - in your email dated 10/27 you stated you wanted to return an item, but didn't note something had been damaged during transit. A reply was sent to you the same day noting that the items in your order didn't qualify for a return, but would qualify for a store credit. I do not see a reply from you for the requested information so that the credit could be processed (as there were multiple items on your order, we would need to know which item you were unhappy with). That said, based on this review, we assume the only issue was that the 3 liter bath cream in your order was damaged, so we will go ahead and send you a replacement. However, if there was another item you were unhappy with, as noted in our 10/27 reply, we would just need to know which item and we'd be happy to issue a store credit.